Since we launched the business back in March 2020, many of our partners share their thoughts on Customer First Digital. It's always nice to recieve so many testimonials, from our Affiliate Brands to our clients.
Affiliate Partner Thoughts ...
Vesi Maslenishka
“. Our brands have seen huge growth from the agency’s expertise in affiliate marketing and customer-centric approach. They have a vast network of well-established publisher relationships and are a pleasure to work with!”
Zara Jillians
“It has been great working with the Customer First Digital team. They are really responsive and open to new ideas and suggestions to grow brand performance.
They have a diverse range of brands which is great for our members to benefit from and for TopCashback to show onsite.”
Chris Turner
"As a tech company we launch multiple new features throughout the year, and CFD are always at the front of the queue to test these for their clients to drive more revenue. Most recently we launched our on-site messaging tool, leading to an 8X increase."
Chris Russell-Smith
"The Bravo team really enjoy working with Customer First Digital. they have a deep understanding of the affiliate marketplace, and how to convey their clients needs and strategy.
They are also keenly aware of what publishers need, and so we enjoy a fruitful and mutually beneficial relationship."
Katherine Walker
"Customer First Digital has been a pleasure to work with so far. All the accounts they manage have seen continued growth since we started the relationship.
This is credit to the excellent communication and enthusiasm for the partnership/exposure opportunities."
Josh Marks
"Working with Customer First Digital has been a great experience. Their team is highly responsive and proactive, always open to new ideas that drive performance and growth. The partnership has allowed us to connect with a diverse range of publishers, enhancing the value we can deliver. The collaboration has been seamless, and their commitment to excellence makes them a standout partner.."
Client Partner Thoughts ...
Claire Tranter
"We have been nurtured every step of the way, safeguarding our brand identity within the luxury sector. CFD always gives us the time we need to confidently activate and grow the programme, and their expertise and support is second to none. Now we are in our second year, the support hasn't waned. As a new brand which is new to affiliate programmes, we couldn't have asked for a better partner to take us on this journey."
Natalie Pendlebury
"The affiliate programme is now one of our top revenue driving channels and this is because of the hard work and dedication that has been put into our affiliate programme by all involved. I am so proud of the success we have achieved so far and excited for what we have to come this year and beyond."
Yang Liu
"Partnering with Rakuten Advertising and Customer First Digital has been transformative for our affiliate programme. Their tailored strategies and exceptional service levels have not only met but exceeded our targets, driving significant growth in both revenue and new customer acquisition."
Paul Thompson and Julia Barcoe Thompson
"Their knowledge, experience and network connections have enabled us to achieve objectives much quicker than expected and bring future aspirations forward. They work above and beyond, contributing and delivering on projects that don’t naturally fit within his remit."
Amanda Clifford
"We have recently started working with CFD, and what a great experience it’s been so far! Their strong publisher connections and hands-on approach to recruitment, onboarding, and performance management have freed up so much internal resource, allowing us to focus on broader strategy. The team is incredibly approachable - no hard sales, just genuine collaboration - which has been a breath of fresh air. It truly feels like they’re an extension of our team, helping us scale our programs efficiently and bringing growth opportunities to the table. We’re excited to see what we can achieve together."
Kerry West
"We’ve been seriously impressed. The service is highly collaborative, responsive and one that integrates well with our team. With great agility, Customer First Digital cut through the noise of the digital arena to provide practical opportunities and solutions that work for our business. I wouldn’t hesitate to recommend and look forward to growing our ongoing successful relationship. "
Matt Parker
"Partnering with Customer First Digital and Rakuten has proved a highly effective for Chunk of Devon and Baked to Taste. Their expertise in affiliate marketing, strategic onboarding, and publisher engagement delivered strong early results, exceeding our initial revenue and ROI targets. The growth in brand awareness and sustained performance improvements have proven the value of this channel, and we’re excited to continue building on this momentum in 2025."
Paul Carmichael
"The recommendations covered detailed tactical actions which the team could implement quickly, through to strategic transformational initiatives which will be implemented over the longer term. Their hands on approach has meant the actions could be actioned quickly whilst giving me the time to focus on the longer term initiatives."