Understand Your Programme Growth Opportunity
Not certain of whether you’re maximising your affiliate marketing opportunity? Whether you’ve been in affiliates for 6 months or 6 years, our Appraise consultation either reassures or flags opportunities to be develop your performance.
What You Will Receive…
What you can expect from our 3 stage approach…
Performance Benchmarking
Understand how your programme performs vs. the market and our industry benchmarks
Programme Appraisal
Provide a range of quick wins and longer-term initiatives, to improve your programme setup, how your existing affiliates perform, and identify new recruitment opportunities
Opportunity Forecast
We will take your bespoke plan, and calculate both top line revenue growth, in addition to efficiency and margin improvements
CFD Insights…
Affiliate marketing…
Should contribute to be between 15% to 20% of your overall sales
Is the most efficient acquisition channel, with an ROI of at least £17
Contributes to 1.5% to 3% of your wider business sales
Plus… on average, we typically identify 20 areas for improvement during our programme review. Discover more in our common mistakes guide.
Our free affiliate audit worth £2000, will help answer these questions by discovering hidden opportunities, to maximise your programmes short term and future performance.
Client Thoughts
Apparel
"Customer First Digital is a standout affiliate agency that truly lives up to its name. Their approach is rooted in a deep understanding of both client goals and customer needs, allowing them to build performance-driven strategies.
They don’t just chase short-term conversions—they focus on sustainable growth, carefully selecting partnerships and optimising campaigns to deliver long-term value. Their team is dedicated, responsive, transparent, and consistently proactive, making collaboration smooth and productive."
Rhys Davies
Apparel
"Our experience working with CFD has been very positive. Their strong publisher relationships and hands-on approach to recruitment, onboarding and optimisation have enabled us to expand and refine our publisher mix, while driving higher volumes of high-intent traffic. They have also improved efficiency while maintaining a consistent ROI. The team is highly collaborative and so easy to work with, taking a partnership-led approach and operating as a true extension of our team, consistently bringing forward opportunities to support sustainable growth".
Amanda Clifford
Apparel
"The recommendations covered detailed tactical actions which the team could implement quickly, through to strategic transformational initiatives which will be implemented over the longer term. Their hands on approach has meant the actions could be actioned quickly whilst giving me the time to focus on the longer term initiatives."
Paul Carmichael
Health & Beauty
"Dave has quickly integrated himself within the business and the Ecommerce Team, winning over those members of the team that were cynical about bringing an external consultant on board. His knowledge, experience and network connections have enabled us to achieve objectives much quicker than expected and bring future aspirations forward. He works above and beyond, contributing and delivering on projects that don’t naturally fit within his remit. He has become the sounding board for the majority of the management team who are keen to get Dave’s view on things."
Paul Thompson
Health & Beauty
"We have been nurtured every step of the way, safeguarding our brand identity within the luxury sector. Customer First Digital always gives us the time we need to confidently activate and grow the programme, and their expertise and support is second to none.”
Claire Tranter
Health & Beauty
"We’re delighted with our choice and how the partnership is going. Thank you for your hard work, and the performance improvements seen. We’d love to continue after peak, to focus on building on 2025 growth."
Laurence Clithorn
Food & Drink
"Partnering with Customer First Digital and Rakuten has proved a highly effective for Chunk of Devon and Baked to Taste. Their expertise in affiliate marketing, strategic onboarding, and publisher engagement delivered strong early results, exceeding our initial revenue and ROI targets. The growth in brand awareness and sustained performance improvements have proven the value of this channel, and we’re excited to continue building on this momentum in 2025."
Matt Parker
Health & Beauty
"Following acquiring Luxurious Look, we knew we needed to accelerate our acquisition marketing before peak. Affiliates was an area that we knew was being unrepresented. Extending the management to Customer First Digital was a no brainer, following the success' they have achieved with our sister brand, Face The Future. Quickly they identified the need to migrate to Webgains, and established a new programme, surpassing previous performance levels and expectations over the peak trading period."
Julie Barcoe Thompson
Affiliate Management Case Study
Accelerating the Launch of New to Market D2C Brand Threadbare
What we think…
We loved your presentation and insights. I will certainly recommend you to any other brands I end up working with.
Ellie Read
EGR Digital
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